FAQ
Answers to your chapter questions.
How fast do you ship?
Orders leave our studio within 24 hours. USPS Priority (5-7 days) or FedEx 2-day is available at checkout.
What is your return policy?
Returns accepted within 30 days, free return labels included. Refunds within 3-5 business days.
How do I care for my frames?
Use the included polishing cloth, avoid harsh chemicals, store inside the magnetic case to retain shape.
Do you support prescriptions?
Yes. Our frames can be re-lensed by your optician. Prescription-ready SKUs launch in upcoming releases.